Return and Refund Policy
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability, as every return has a carbon footprint.
How to Request a Refund:
- Eligibility: Refund requests must be made within 30 days of purchase.
- Submit a Picture: Send a clear picture of the item, highlighting any issues, to info-contact@allgenstoreandservices.com.
- Refund Process: Once we review your request, we’ll issue a full refund within 5-7 business days. You’ll receive a confirmation email when your refund is processed.
What to Do with the Item:
You can keep the item or consider donating it to someone in need. If you choose to donate, let us know—we might reward your generosity with a special discount on your next purchase.
We’re committed to your satisfaction and are here to ensure your shopping experience is seamless and rewarding.